Your guide to Cargo Insurance

Get Covered

Protect Your Goods. Protect Your Business.

Most businesses insure their vehicles, premises, and equipment—but what about the goods they are shipping?

Cargo insurance provides essential protection for your goods while they are in transit. Without adequate cover, you could face significant financial losses, as carriers are only liable up to specific limits that may be substantially lower than the value of your shipment.

Your Trusted Freight Partner

Why Do You Need
Cargo Insurance?

Whether your goods travel by road, rail, air, or sea, they can be exposed to a range of risks during transit.

Cargo insurance helps protect against:

Having the right cover in place gives you peace of mind and helps protect your business from unexpected costs.

Your Trusted Freight Partner

What's Typically Covered?

Most Marine Cargo Insurance policies provide protection for international shipments transported by:

Cover generally includes physical loss or damage occurring during transit, handling, loading, and unloading operations.

Your Trusted Freight Partner

Important Exclusions

While cargo insurance provides broad protection, certain items and circumstances may require specialist cover or may be excluded entirely.

Specialised or High-Risk Cargo

Inadequate Packaging

Claims may be rejected where damage results from insufficient or inappropriate packaging.

Need help?

Our in-house packing facility can help ensure your goods are packaged securely and professionally before shipment.

Product Defects

Loss or damage resulting from inherent defects or faults within the goods themselves may not be covered.

Always check your policy wording or seek professional advice to ensure your shipment has the appropriate level of protection.

Your Trusted Freight Partner

If Your Cargo Is Lost or Damaged

Act quickly to protect your claim.

Step 1
Contact your insurer immediately after discovering any loss or damage.
Step 2
Take photos of the damage, including any packaging, do not throw anything away until advised to do so by your insurers
Step 3
Submit a Notice of Claim to the carrier as soon as possible. Many claims have strict notification deadlines.
Step 4
Arrange for a cargo survey through your insurer so the damage can be properly assessed.
Step 5
Allow insurers and loss adjusters to investigate and determine liability.
Step 6
Continue to meet any contractual freight payment obligations while the claim is being processed.

Specialised or High-Risk Cargo

Understanding Carrier Liability

Many businesses assume that carriers will automatically reimburse the full value of damaged or lost goods.

In reality, international carriers operate under limited liability conventions, meaning compensation may be significantly lower than the actual value of your shipment.

Cargo insurance helps bridge this gap by providing financial protection for the full insured value of your goods, subject to policy terms and conditions.

Protect Your Supply Chain

Cargo insurance is one of the simplest and most effective ways to safeguard your business against unexpected losses.

By ensuring your goods are properly insured and understanding the claims process, you can minimise risk and keep your supply chain moving with confidence.

Need Advice?

Loss or damage resulting from inherent defects or faults within the goods themselves may not be covered.

Always check your policy wording or seek professional advice to ensure your shipment has the appropriate level of protection.

Speak to our team today to ensure your cargo is fully protected
from collection to delivery.
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About us

We are a trusted logistics and cargo solutions provider committed to delivering your goods safely, efficiently, and on time. With years of experience in freight forwarding, warehousing, and international shipping.